Policies & Legal

This page brings together the policies and information that explain how Psykhe Services Ltd works, protects your information and maintains safe, ethical and accessible services. Please contact us if you need any document in another format or would like to discuss how a policy applies to you.

Privacy Notice

Our Privacy Notice explains what personal information we collect, why and how we use it, who we may share it with, how long we keep it and your data-protection rights.

Complaints Policy

This policy explains how to raise a concern or make a complaint, how we will respond, and the further options available if the issue cannot be resolved.

Terms of Service

Our Terms of Service explain the general arrangements and responsibilities that apply when using Psykhe’s counselling, coaching, Learning Lab, group, workshop and training services.

Safeguarding Policy

This policy explains our approach to protecting children and adults at risk, responding to safeguarding concerns and sharing information when this is necessary to prevent harm.

Equality, Diversity, Inclusion & Accessibility Policy

This policy sets out our commitment to respectful, inclusive and accessible services that recognise individual identities, circumstances and needs and seek to reduce barriers to participation.

Cookie Policy

Our Cookie Policy explains what cookies and similar technologies the website uses, why they are used and how you can accept, decline or manage non-essential cookies.